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Refund Request Letter

Letter requesting a refund for goods or services, with order details, the reason and a deadline.

Fill in and download - free

Refund Request Letter - sample

Alex Morgan
+44 7700 900123

Date: 05/10/2026

To
____________

Subject: Request for refund - order ____________

Dear Sir or Madam,

I bought ____________ on 05/10/2026 (order / invoice no. ____________) for 10,000.

I am asking for a full refund because: ____________.

Please refund 10,000 to my original method of payment within 7 days of receiving this letter. If the refund is not made, I will have to take the matter further through my payment provider and the consumer authority.

I have attached a copy of my receipt and the relevant messages.

Yours faithfully,


Alex Morgan

Fill in and download - free

Refund Request Letter

A clear refund request with an order number and a deadline is processed faster and is the evidence you need for a chargeback or a consumer complaint.

When to use it

  • Billing clients and customers
  • Quoting before a job
  • Chasing late payment
  • Refunds and cancellations

How to write Refund Request Letter

  1. Enter your business details and the customer's, then the invoice or quotation number and date.
  2. Add one row per item with quantity, rate and amount; the totals are yours to type, so check the arithmetic.
  3. Add payment terms, bank details and any tax number your country requires.
  4. Download the PDF and send it; keep a numbered copy for your records.

Attach with it

  • Purchase order or contract reference
  • Bank or payment details

Common mistakes

  • No invoice number
  • No due date
  • Wrong tax treatment

Options you can choose

Tone and salutation, validity statement, ID-copies note, witness boxes, execution note (notary / stamp paper / oath), QR or reference box, four layouts and - in any language except English - a side-by-side English copy.

How to write a Refund Request Letter

  1. Fill in the form: Your full name, Your address, Phone, Seller / company, Item or service, Order / invoice no..
  2. Add your letterhead, logo, footer or watermark if you like.
  3. Download a print-ready PDF - or send it for e-signature.

Invoices, quotations & payment letters →

FAQ

What must an invoice show?

Seller and buyer details, a unique number, the date, a description with quantity and price, tax where charged, the total and how to pay.

Do I need a tax number on the invoice?

Where you are registered for VAT or GST, yes. Check your country's invoice rules.

Is this Refund Request Letter template free?

Yes. You can fill it in online and download it as a PDF for free, without installing anything.

Can I change the wording?

Yes. Every sentence of the document can be edited on the page before you download it.

This is a general template, not legal advice. Check any requirements that apply in your country or organisation.

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